Privacy Policy

 

 

 

 

TABLE OF CONTENTS

Introduction

Collection of your personal information

Data collection notice

Your rights

Security and storage of personal information

Data retention

Cookies

Changes to this privacy policy

Further information

 

 

Introduction

UK Best Offers is owned and operated by BlueVolt Marketing Ltd and are committed to protecting and respecting your privacy. This privacy policy sets out the data processing practices carried out by us in relation to any personal information we hold relating to you. BlueVolt Marketing Ltd collects data from trusted partners and owns and operates UK Best Offers.

For the purposes of the Data Protection Act 2018 ( the Act) and the Privacy and Electronic Communication Regulations 2003 (EC Directive) as well as the EU GDPR Regulations which came into effect on 25th May 2018, the data controller is BlueVolt Marketing of 7 Bell Yard, London WC2A 2JR, a company registered in England and Wales under no. 08887489. BlueVolt Marketing is registered under the Act under Information Commissioner's Office (ICO) registration number ZA523847. To find out more about the Act, please visit http://ico.org.uk/ where you can also view our ICO registration entry.

 

 

Collection of your personal information

When you are registering on www.ukbestoffers.co.uk, it is not until you click the submit button that your information is transferred to the BlueVolt Marketing database. Once you have completed and submitted all your details, you have then “completed” the registration confirming you are a valued member of our website.

The information collected at registration can include name, postal address, telephone number, email address, IP address and date of birth. We may use other reputable partners to provide its services in connection with your registration.

Once you register with the our website you consent to BlueVolt Marketing and its partners being able to send you communications via the channel(s) you selected as part of the sign up until such time as you exercise your right to opt-out of receiving such communications.

We use your personal information collected via our website to:

  • provide you with information about the products and services we offer
  • provide you with a more personalised service
  • conduct market research
  • run prize draws and promotions
  • pass on to selected companies to provide you with other offers and promotions
  • share with selected third parties for marketing communications, profiling and to extend their databases (please see the Data Collection Notice section below for more details of the purposes third parties use your information for)
  • facilitate communication between yourself and others

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:

  • the requirements of our business and the services provided;
  • any statutory or legal obligations;
  • the purposes for which we originally collected the personal data;
  • the lawful grounds on which we based our processing;
  • the types of personal data we have collected;
  • the amount and categories of your personal data; and
  • whether the purpose of the processing could reasonably be fulfilled by other  means.

 

Marketing Service Providers:

We will share your data with the Marketing Services Providers listed below, who will use it for a variety of direct marketing purposes. Marketing Services Providers carry out data profiling. They will combine your data with data they get from other sources (including public sources) and use it to create "predictive models". Marketing Services Providers use these models to try to predict behaviour and preferences (e.g. how likely you are to buy a holiday online or take a particular type of holiday) or likely circumstances (e.g. whether you are eligible for a particular credit card).

Marketing Services Providers will also try to match and then link your data with data that they receive about you from other sources, to make sure that the data they hold about you is correct. For example, they might do this to:

  • check whether you have recently moved address; or
  • keep the IP address they hold about you up to date. IP addresses change regularly. The IP address they receive from us might change too quickly to make the data you provide through us useful for marketing purposes. Marketing Services Provider might find it helpful for this to be refreshed from time to time to ensure marketing messages are being delivered to the correct consumers, on the correct device(s).

They share your data, including the profiled data they have created about you, primarily to:

  • help organisations better understand the likely characteristics of their customers (and find others like them);
  • improve the relevancy and appropriateness of an organisation's marketing to its customers (e.g. offers, its products and services); and
  • help them communicate with their customers more effectively offline and online. This may mean that you receive tailored advertising via direct mail or when you visit a website.

In sharing your data with Marketing Services Providers, we rely on a lawful ground called 'legitimate interest', as our business depends on our ability to partner with third parties who process personal data for marketing-related reasons.

To understand more about the use of your data by Marketing Services Providers, and to find out how to exercise your data protection rights in relation to their use of your data (including how to opt-out), please click through to the websites of the companies listed on the following page:

Please click here to see a full list of our Marketing Service Providers.

We also share your name, surname, postal address, landline number, mobile number, date of birth, gender and email address with Kinesso Limited, LexisNexis Risk Solutions UK Ltd, LiveRamp UK Limited and GBG Plc on the basis of our legitimate interest.

Kinesso provides digital marketing, advertising solutions, and technology services that help their clients connect and engage with people in more respectful and beneficial ways. Their services help them reconcile disparate sets of data and connect their clients to their customers and prospective customers in connected channels, such as websites, mobile apps, and connected TV. To learn more or opt out of Kinesso's products and services, please visit: Kinesso Ltd - https://kinesso.com/products-services-privacy-notice/

LexisNexis Risk Solutions UK Limited ("LNRS") processes personal data for a range of purposes, including ID verification, background checks, fraud investigation and prevention, compliance with AML and data protection obligations, tracing and debt collection. LNRS services are utilised by organisations such as pension schemes, banks, building societies, finance houses, insurance companies and consumer credit financial institutions, solicitors, casinos, chartered accountants, estate agents, retailers, telecommunication providers and within the public sector, including governmental and educational organisations. For further information on how LNRS processes personal data please see their processing notices located at the following link — https://risk.lexisnexis.com/group/processing-notices

LiveRamp is an identity resolution company that works with advertisers to find online audiences that are the same as, or relate to, their offline customer data, in order to enable interest-based content or advertising. LiveRamp also works with digital advertising partners to enable each party to communicate with each other to support a mutual client's marketing activities, or for the partner to analyse and organise its own data effectively. To learn more click here. When you use our website, we share information that we may collect from you, such as your email (in hashed, de-identified form), IP address or information about your browser or operating system, with our partner, LiveRamp Inc and its group companies ("LiveRamp"). LiveRamp may drop a cookie on your browser or directly in our emails and match your shared information to its on- and offline marketing databases and those of its advertising partners to create a link between your browser and information in those other databases. This link may be shared by our partners globally for the purpose of enabling interest-based content or advertising throughout your online experience (e.g. cross device, web, email and in app etc.) by third parties unaffiliated with our website. These third parties may in turn link further demographic or interest-based information to your browser. You have the right to exercise your rights under GDPR including opting out of LiveRamp's Cookie or Mobile Identifiers and can easily do so by clicking on this link: https://your-rights.liveramp.uk/home.

We will share your data with GBG Plc under the basis of legitimate interest. They may use your information for the following purposes: the tracing of individuals, verification and/or validation of the identity of individuals for the purposes of, but not limited to, anti money laundering regulations, national security, crime prevention and detection, anti-fraud processes, affordability assessments, asset recovery and asset reunification and revenue collection.

In addition, GBG helps its customers maintain the accuracy of their databases by making sure that the data they hold about you is correct and up to date, as well as helping customers extend their databases by appending additional information to existing information they may already hold on you as their customer.

We may share your contact information with our partner WINR Data Pty Ltd. (WINR) and their global partners for the purpose of:
ID Protection - preventing others from misusing your details. This may include ID validation for anti-money laundering, anti-fraud, preventing crime, asset recovery, debt collection and reuniting people with unclaimed assets.
Advertising - providing offers that are relevant to you. This may involve data analysis, matching, profiling and predicting behaviours so you may receive advertising that is more relevant to you.
WINR and their partners will retain your information for as long as necessary to perform these functions. You can opt-out of all WINR activity by contacting their Privacy Officer: https://www.winrdata.com/privacy-policy

We also share you name, address and nTPS telephone numbers with PDV Ltd. PDV Ltd do not collect data directly from consumers but act a Data Processor on behalf of clients to facilitate the sharing of data for marketing purposes under contract. PDV will never obtain or share sensitive or financial information about you. The information is shared using Legitimate Interest as the legal basis for their clients.

Data can be used for linkage purposes - linking offline data with online IDs for targeting and identity resolution purposes. Third party clients, such as third parties operating in the marketing technology sector, can associate information they have collected about you with certain identifiers linking personal data with cookies and mobile IDs helping marketers to deliver a more personalised and appropriate service. The types of data that can be used for linkage purposes will include name, postal address, phone number and email address.

Our legal basis for processing your data is as follows:

Purpose For use by ourselves For use by third parties
Marketing - by email Consent Consent where organisation is named
Marketing - by post and telephone marketing Legitimate Interest Legitimate Interest
Service messaging - by email Legitimate Interest Contract/Legitimate Interest
Service messaging - by post and telephone Legitimate Interest Contract/Legitimate Interest
Tracing, ID verification and credit reference Legitimate Interest Legitimate Interest
Profiling and analytics Legitimate Interest Legitimate Interest

 

Partners:

Please click here to see a full list of our partners.

At registration you have the option to opt-in to partners of our website. Partners have their own privacy policies and some have their own opt-in statements, it is strongly recommended that you read and understand this information.

The collection of data by us through registration on third party sites may lead to your data also being held by that third party site.

We collect, store and use data about you and answers to specific questions asked by our partners and/or selected third parties (see Data Collection Notice section below). We and our partners will contact you with offers and information which we feel will be of interest to you through post, email, social media, online advertising, telephone and/or mobile.

Personal information falls into three categories:

  • identifiable information which is any information about you from which you can be personally identified, common examples include your name, postal address, date of birth, telephone numbers, IP address or email addresses;
  • anonymous information which is information that does not identify you personally but categorises you into groups or sectors, common examples include demographic information such as age group, gender, marital status, income or the number of people in your household; and
  • lifestyle information which is information about your way of life and interests and similar anonymous information, it does not identify you personally.

Our legal basis for processing your data is as follows:

You name and postal address: there is a legitimate interest for ourselves and our clients in processing data to provide products and services to consumers through marketing campaigns. On a case by case basis, a balancing test is performed to ensure that we balance the potential impact of the campaign on the consumer and their rights of processing data, with the interests of ourselves and our clients.

Your Email and Telephone Number is processed under Consent as registration to this website provides us with a clear and unambiguous Opt-In

 

 

Data Collection Notice

Your data will be provided to carefully selected reputable organisations (our partners). We and our partners will only use your data for:

  • Marketing communications, market research and analysis, aggregation, profiling, appending, identity verification, affordability assessments, credit and risk management, revenue collation, database verification and tracing activities, segmentation and suppression.
  • For the tracing of individuals, verification and/or validation of the identity of individuals for the purposes of, but not limited to, anti money laundering regulations, national security, crime prevention and detection, anti-fraud processes, asset recovery and asset reunification and revenue collection.
  • To enable our partners to extend their databases by appending additional information to existing information they may already hold on you as their customer.

Depending on what personal information we and our partners hold about you, we and our partners may contact you by post email, social media, online advertising, telephone and/or mobile.

We are permitted to share information with Sagacity Solutions Limited who will share such information for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, enforcement, debt collection and returning assets to you). This would include the information you provide to us today.

We and our partners operate in the following areas for use in any of the manners described above:

Retail Financial Services Lifestyle Household & Technology Public Sector
Fashion & Leisure Goods Comparison Websites Astrology Electric, Gas & Water Utilities Government
Food & Drink Debt Collection Automotive Multi-Utilities Political
Producers & Retailers Financial Providers/Services Competition Sites Home Improvement Legal Services
Marketing & Advertising Insurance Providers Education & Research Construction Not for Profit
General Retailers Shares Self Improvement Household Goods & Services Tracing activities
FMCG PPI/PBA Gambling IT Services & Software Identity and Fraud Prevention
Mail Order Prospecting Health & Welfare Media, TV & Radio
Prospecting Claims Parenting Film, Online & Print
Nicotine & Smoking Alternatives Will Writing & Estate Planning Subscription Services Real Estate
Debt Advice Entertainment/Gaming/Leisure Telecommunications
Funeral Planning Charity Air-Source Heat Pumps
Travel Solar Panels
Mobility issues

 

We may disclose your personal information to third parties:

General disclosure of personal information

  • In the event we sell or buy any business or assets, in which case we may disclose your personal information to the prospective buyer or seller of such business or assets.
  • If BlueVolt Marketing or substantially all of its assets are acquired by a third party, in which case personal information held by it will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of BlueVolt Marketing, our customers or others. This includes exchanging information with other companies and organisations for the purposes of enforcement, fraud protection, affordability assessments and credit risk reduction.

 

 

Your rights

You are in control of your data. At any time, you have the right to ask us to:

  • provide you with a copy of your data (the right of access / right to data portability)
  • correct any errors to ensure that your information is accurate and kept up to date (the right to rectification)
  • erase any personal data we hold about you (the right to erasure, also known as the "right to be forgotten")
  • prevent your personal information from being used for marketing purposes (the right to restrict processing / the right to object)

You may contact the Data Protection Officer concerning any of the above via one of the following methods. When contacting us, it would be helpful if you could provide us with your full name, address and other contact details to allow us to process your request as swiftly as possible.

  • Write to us at: The Data Protection Officer, BlueVolt Marketing, 7 Bell Yard, London WC2A 2JR
  • Email us at with the subject line: Information Request
  • If you simply wish to request that we cease using your data for marketing purposes, you may unsubscribe here.

You have the right to complain to the ICO by visiting their website at http://ico.org.uk/, or by telephoning 0303 123 1113, or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

 

Security and storage of personal information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure.

In the main we store your data in the UK and our clients also operate in the UK. From time to time we or our suppliers might use data processors who are, or whose software services are, cloud based outside of the EEA, primarily in the United States but under strict contract rules that ensure your personal details are only processed under the same laws that we operate under here in the UK. We will take all steps reasonably necessary to ensure your personal information is treated securely and in accordance with Data Protection Act 2018 (the Act) and the Privacy and Electronic Communication Regulations 2003 (EC Directive) as well as the EU GDPR Regulations which came into effect on 25th May 2018.

 

 

Data retention

We will keep your personal details for only as long as is necessary to provide you with the service that you signed up to, or as long as you want — whichever is shorter. Although the law does not put a limit on the length of time we should hold your personal details, our policy is to retain your details for up to 5 years, as long as you are happy for us to share them and to continue to hear from our clients.

We will also only retain your details if they are valid, accurate and up to date, or until such time that you choose to unsubscribe directly with us or via one of our partners who are making use of your details provided by us. You may unsubscribe at any time by clicking here.

 

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

 

Changes to this privacy policy

We may make changes to this privacy policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this privacy policy by showing the date of the changes in the “Last updated” section below.

This privacy policy was last updated 1st January 2024.

 

 

Further information

If you have questions regarding the privacy policy please contact us by following the link www.ukbestoffers.co.uk or by writing to: BlueVolt Marketing, 7 Bell Yard, London WC2A 2JR or by emailing .